Qatalys Inc.,

Retail

Healthcare

Food Processing

Application Development

CRM

Gaining insight about consumer preferences is the order of the day across industries and nowhere is it felt more than the Retail industry, which is being revolutionized by a technology like no other industry segment. With a proliferation in the number of channels for the consumers, retailers are struggling to keep pace with the changing needs of the consumers and maintain optimal assortment of products in their

Domain Offerings

POS and Merchandising

Supply Chain Management

Customer Relationship Manangement

Business Intelligence

Multi-Channel Integration

stores. This is further accentuated by the fast changing profile of the purchasing power among the population, leaving the retailers dealing with a multitude of consumer segments with wide ranging expectations. With consumers switching loyalties at the drop of a hat Customer Relationship Management (CRM) has become the most important solution framework for retailers.

Qatalys Customer Relations Management services provides a framework for integrating different delivery channels and providing a single integrated face to the customer. We assist you to:

Measure customer profitability and prioritize your customers.
Devise profitability-based marketing strategies.
Make re-pricing decisions.
Retool customer service procedures.
Employ customer loyalty programs.

Verticals